?

Log in

No account? Create an account

Previous Entry | Next Entry

FIOS Outage #1. Day 1 (June 22, 2005) @ 5:20 pm.
CS rep picked up after <2 minutes on hold, is opening a ticket and calling an engineer.

Update
Got disconnected twice. They called back both times. CS rep transferred me to the technician who was working the issue, he fixed it while I was on the phone. Connection re-established @ 5:45pm.

That's the sort of response time I get from UUNet.

Not bad at all.

Profile

Galen
wolffit
Galen Wolffit

Latest Month

November 2015
S M T W T F S
1234567
891011121314
15161718192021
22232425262728
2930     
Powered by LiveJournal.com
Designed by Tiffany Chow