Galen Wolffit (wolffit) wrote,
Galen Wolffit
wolffit

Verizon billing sux.

Verizon is still, after SIX MONTHS, not billing me correctly for an order I placed in January.  They messed up my account in February and were over-charging me by about $100/month.  They've since fixed that, but still cannot seem to re-apply the promotional offers (totalling $35/mo for the first 12 months, and $15/mo for the next 12) to my account.  I've called them every month, and every month they say they'll fix it and fail to do so.  Can someone explain to me why I haven't already dropped them?
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